We do not charge by the hour (so we aren’t rewarded for being inefficient), but rather we charge a fixed price that you know up front for the value that we provide.
It’s a different conversation and the focus is always on strengthening relationship by providing massive value rather than a quick year end number crunching exercise.
When you come on board, we will scope and plan the work ahead and will let you our fees upfront. If there are any additional events that pop up outside the initial scope, we will always agree on a price before we commence the work.
It is not our practice to charge for every little phone call and email – this is just part of our working relationship!